Terms of Service
Last Updated: October 19, 2025
1. Agreement to Terms
By accessing or using SpAIder ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
SpAIder is an AI-powered conversational interface that provides access to various language models and web search capabilities. The Service includes:
- Access to multiple AI language models
- Web search and research capabilities
- Conversation history and memory features
- Document processing and analysis
3. User Accounts
3.1 Account Creation
You must provide accurate, complete, and current information during the registration process. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
4. Acceptable Use Policy
You agree NOT to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Generate, store, or transmit malicious code, viruses, or harmful content
- Harass, abuse, or harm another person or group
- Generate spam, phishing attempts, or fraudulent content
- Engage in any form of automated access that adversely affects Service performance
- Attempt to gain unauthorized access to the Service or related systems
- Generate content that is illegal, harmful, threatening, abusive, defamatory, or obscene
- Impersonate any person or entity or falsely state affiliation with any person or entity
- Reverse engineer, decompile, or disassemble the Service
5. Subscription and Payment Terms
5.1 Pricing
We offer both free and paid subscription tiers. Pricing is subject to change with 30 days notice to existing subscribers.
5.2 Billing
Subscription fees are billed in advance on a recurring basis (monthly or annually). Payment processing is handled by Stripe, Inc. You agree to provide current, complete, and accurate payment information.
5.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing period. We do not provide refunds for partial months or years, except as required by law.
5.4 Usage Limits
Each subscription tier includes specific usage limits. Exceeding these limits may result in additional charges or temporary suspension of service.
6. Intellectual Property Rights
6.1 Service Content
The Service and its original content (excluding user-generated content), features, and functionality are owned by SpAIder and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 User Content
You retain all rights to the content you input into the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to process your User Content solely to provide the Service to you.
6.3 AI-Generated Content
Content generated by AI models through the Service ("AI Content") is provided as-is. While you may use AI Content for your purposes, you acknowledge that similar or identical content may be generated for other users. We make no claims of ownership over AI Content.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- The quality of any products, services, information, or content obtained through the Service will meet your expectations
- Any errors in the Service will be corrected
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPAIDER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST TWELVE (12) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
9. AI-Specific Disclaimers
9.1 Accuracy
AI models may produce inaccurate, incomplete, or misleading information. You should verify important information independently and not rely solely on AI-generated content for critical decisions.
9.2 No Professional Advice
The Service does not provide medical, legal, financial, or other professional advice. AI-generated content should not be used as a substitute for professional consultation.
9.3 Bias and Errors
AI models may reflect biases present in training data and may make errors. We are not responsible for any decisions made based on AI-generated content.
10. Data Protection and Privacy
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your data.
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.
12. Indemnification
You agree to defend, indemnify, and hold harmless SpAIder and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
14. Dispute Resolution
14.1 Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement or misappropriation of intellectual property rights.
14.2 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. You waive the right to participate in a class action, class arbitration, or other representative action.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Material changes will be communicated via email or prominent notice on the Service.
By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised terms.
16. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and us concerning the Service.
18. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@spaider.ai
Support: support@spaider.ai